Terms of Service

1. Eligibility and Requirements

These Terms are a contract between you and us. You must read and agree to these Terms before using our Service. If you don't agree, you may not use our Service.

You may only use our Service if:

• you can form a legally binding contract with us; and
• you comply with these Terms and all applicable laws, rules, and regulations.

To use our Service, you must be at least 18 years old. By using our Service, you represent and warrant to us that you are at least 18 years old.

Our Service is not available to any User we have previously removed or suspended from the Service. We may terminate or suspend any User at any time for any reason, as further described in Section 3.

2. Your Account

Your account on our Service (your "Account") gives you access to parts of our Service that we make available from time to time (in our sole discretion). We may maintain different types of Accounts for different types of Users (for example: hosts, participants, or early access/test accounts).

You may be able to create or sign in to your Account using a third-party login (such as Google or Apple). By connecting to our Service with a third-party service, you give us permission to:

• access and use information from that service as permitted by that service; and
• store your log-in credentials for that service, as necessary to support your use of our Service.

When creating your Account, you must:

• provide accurate and complete information; and
• keep that information up to date.

You are solely responsible for all activity that occurs under or in connection with your:

• Account;
• email address;
• phone number; and
• any other login credentials, API keys, or authentication methods you use with our Service

(collectively, your "Credentials").

You must notify us immediately of any breach of security or unauthorized access to or use of your Credentials or Account by emailing us at support@flourish.club. We are not liable for, and expressly disclaim responsibility for, any loss or damage arising from any unauthorized use of your Credentials.

You agree that:

• you will not share your Account or Credentials with anyone else; and
• you will not use another User's Account.

Flourish is designed to adapt to each participant's profile and preferences. To get the most out of the Service (and to help us recommend relevant prompts and Salons), please answer setup questions honestly and represent yourself accurately.

You may delete your Account at any time by using any in-product functionality we provide or by emailing us at support@flourish.club. If your Account is deleted or terminated, we will deactivate it and handle retention of your data and content in accordance with these Terms, our Privacy Notice, and applicable laws. Note that sections of these Terms that, by their nature, should survive termination (including, without limitation, ownership, license, disclaimers, limitation of liability, and dispute resolution provisions) will continue to apply even after termination of your Account.

You are responsible for your interactions with other Users, both online and offline. We may (in our sole discretion) choose to facilitate safety or moderation tools, or to help resolve disputes, but we have no obligation to monitor interactions between Users or resolve any disputes.

3. Changes to our Service

Our Service will evolve over time. We may, with or without notice—and without any liability to you:

• change or update features of our Service;
• introduce new features or remove existing features;
• impose or change usage limits;
• stop providing our Service (or any part of it) to some or all Users; or
• modify our pricing or access tiers.

We may also permanently or temporarily terminate or suspend:

• your Account, and/or
• your access to our Service

with or without notice, for any reason, including if (in our sole determination) you violate these Terms, or for no reason at all.

4. Phone Calls, Text Messages, and Notifications from Flourish

When you sign up, you may be asked to provide your phone number and/or to enable notifications.

By providing your phone number, you expressly consent and agree that we may contact you at that number (including via calls, SMS, or similar messaging services) to:

• provide our Service (for example, Salon reminders, participation summaries, security alerts, or verification codes);
• communicate about updates or changes to your Account or features of our Service; and
• enforce these Terms, our policies, or applicable law.

Message frequency may depend on your activity and settings in the Service. You may be able to opt out of certain non-essential messages (e.g., by replying "STOP" to SMS where supported, or adjusting notification settings in the Apps). Message and data rates may apply according to your mobile carrier plan. We are not responsible for delays, failures, or errors in sending or receiving text messages or other notifications.

You certify that any phone number(s) you provide are accurate and that you are authorized to use them. If you decide you no longer want Flourish to contact you at a particular number in connection with your Account, you may update your Account settings or contact us at support@flourish.club. Note that if you disable essential communications (like security alerts or verification codes), certain parts of the Service may no longer function for you.

5. Emails from Flourish

When you sign up, you'll also be asked to provide your email address. By providing your email address, you consent to our using that email address to send you notices related to our Service, including:

• any notices required by law; and
• important information about your Account, features, or these Terms

("Service-related Emails").

We may also send you emails with product updates, recommendations, or other information about Flourish. You may opt out of certain non-essential emails by clicking the "unsubscribe" link in those emails or by contacting us at support@flourish.club.

If you opt out of Service-related Emails or use aggressive email filtering, you may miss important updates about your Account or our Service, and we are not responsible if you do not receive those notices.

6. Restrictions and Acceptable Use

To keep Flourish safe and useful, you agree that you will:

• read and follow any additional rules and policies we make available to you (for example, host guidelines, Salon community guidelines, or event-specific rules);
• respect any third-party venue rules, local laws, and safety guidelines when attending or hosting Salons; and
• use the Service only for lawful purposes.

You agree that you will not:

If you violate these rules (or help someone else do so), we may restrict, suspend, or terminate your Account, limit your access to certain features, or take any other action we consider appropriate.

7. User Content and AI-Generated Content

7.1 User Content

"User Content" means any content that you or other Users submit, upload, share, display, record, or otherwise make available through the Service, including:

• your profile information and preferences;
• Salon descriptions, titles, and prompts;
• messages, posts, or reactions;
• audio, video, or other recordings of Salons (where recording is enabled);
• transcripts, annotations, notes, and summaries associated with Salons; and
• any other materials or information you provide.

You retain any ownership rights you have in your User Content. We do not claim ownership of your User Content.

However, to operate and improve Flourish, you grant us a license to use your User Content as described below.

7.2 License You Grant to Flourish

By submitting or making User Content available through the Service, you grant to us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

• host, store, reproduce, modify, adapt, translate, and create derivative works of your User Content (for example, generating transcripts, conversation summaries, analytics, or recommendations);
• display and share your User Content within the Service to you, other participants in the same Salon, and (where applicable) hosts or co-hosts;
• use your User Content to operate, maintain, and improve the Service, including training or fine-tuning models on de-identified and/or aggregated data, as described in our Privacy Notice; and
• use your User Content for marketing and promotional purposes in de-identified, aggregated, or anonymized form (for example, "top discussion themes this month"), unless otherwise stated in our Privacy Notice or in any product-specific terms.

We will exercise these rights only for purposes consistent with these Terms and our Privacy Notice.

7.3 Representations and Warranties for User Content

You represent and warrant that:

• you have all necessary rights, consents, and permissions to submit your User Content and grant the above license;
• your User Content does not and will not infringe or violate any third party's rights, including intellectual property, privacy, or publicity rights;
• if your User Content contains personal information about others (for example, you upload contact information or photos of others), you have obtained all consents required under applicable law to do so; and
• our use of your User Content as permitted by these Terms will not require us to pay any royalties, fees, or other amounts to any third party.

You understand that you are solely responsible for your User Content and the consequences of making it available via the Service. You may be exposed to User Content from others that is inaccurate, incomplete, or objectionable; we are not responsible for that content.

7.4 Salons, Recordings, and Transcripts

Flourish is primarily an in-person salon facilitator. Depending on your settings and local laws:

• hosts may have the option to enable audio capture, transcription, and/or summarization features;
• participants may receive summaries, highlights, or analytics generated from Salon activity; and
• we may use recordings and transcripts to improve our models and features in de-identified and/or aggregated form, as described in our Privacy Notice.

You agree not to upload or use any recording features in a way that violates applicable law (for example, recording participants without required consent). Hosts are responsible for clearly informing participants when any recording or transcription functionality is enabled in a Salon, where required by law.

If we publish any public-facing content that includes your name, likeness, or identifiable voice (e.g., a testimonial or case study), we will do so in accordance with applicable law and our Privacy Notice, and where required, based on your additional consent.

If you would like us to remove specific User Content (for example, a profile photo) that we control, you may contact us at support@flourish.club. We may not be able to remove content that has already been shared or stored by other Users.

We reserve the right (in our sole discretion) to remove or restrict User Content and/or to suspend or terminate Accounts where necessary to comply with law, protect other Users, or enforce these Terms.

8. Copyright Complaints

We respect intellectual property rights and expect our Users to do the same.

If you believe that material available through the Service infringes your copyright, you may send us a written notice with the following information:

1. your full name and contact information (address, telephone number, and email address);
2. a description of the copyrighted work that you claim has been infringed;
3. a description of where the allegedly infringing material is located on the Service (for example, a URL or in-app screen description);
4. a statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and
5. a statement, made under penalty of perjury (where applicable), that the information you have provided is accurate and that you are the copyright owner or are authorized to act on behalf of the owner.

Please send copyright notices to:

We may remove or disable access to material alleged to be infringing and may terminate Accounts of Users who are repeat infringers, as determined in our discretion and subject to applicable law.

9. Usage Data and Analytics

We may collect, maintain, process, and use diagnostic, technical, and usage-related information about your use of the Service ("Usage Data"). Usage Data may include:

• performance data and logs;
• device and connection information;
• feature usage patterns; and
• general metrics relating to Salons (for example, duration, participation patterns, and engagement levels), typically in de-identified or aggregated form.

Usage Data does not include your User Content, except to the extent we aggregate or de-identify it for analytics and product improvement, as described in our Privacy Notice.

You agree that:

• all Usage Data (and any de-identified or aggregated data derived from your use of the Service) is owned solely and exclusively by us; and
• to the extent any ownership rights in Usage Data vest in you, you hereby assign to us all rights, title, and interest in and to such Usage Data.

We may use Usage Data for any lawful purpose, including:

• providing, maintaining, and improving the Service;
• monitoring and securing the Service;
• research and development; and
• sharing de-identified or aggregated analytics with third parties (for example, "average salon duration across all Users").

10. Feedback

We welcome feedback, ideas, or suggestions about Flourish ("Feedback"). You have no obligation to provide Feedback, but if you do, you agree that:

• Feedback is non-confidential; and
• you grant us a non-exclusive, perpetual, irrevocable, transferable, royalty-free, worldwide license (with the right to sublicense) to use, copy, modify, create derivative works based upon, and otherwise exploit the Feedback for any purpose, without restriction or obligation to you.

11. Cooperation

If we ask, you agree to reasonably cooperate with us to:

• respond to legal, regulatory, or security-related inquiries related to your Account or your use of the Service;
• investigate issues or abuse; and
• help us verify compliance with these Terms.

12. Our Intellectual Property Rights

Except for your User Content, all content and materials included in the Service are owned by us or our licensors and are protected by intellectual property laws. This includes:

• software, code, models, and algorithms;
• visual design, branding, logos, and trademarks;
• text, graphics, illustrations, and other content; and
• any data, summaries, and analytics we generate (other than your original User Content).

You agree not to copy, modify, distribute, sell, or lease any part of the Service or any content other than your own User Content, except as expressly permitted in these Terms or with our prior written consent.

13. Privacy and Security

Your use of the Service is subject to our Privacy Notice, which explains how we collect, use, and share your personal information and how we use AI in Flourish's features. Please read the Privacy Notice carefully.

We take reasonable technical and organizational measures to protect your information. However, no system is perfectly secure, and we cannot guarantee that your data will be free from unauthorized access or compromise.

You are responsible for:

• maintaining the security of your devices and Credentials; and
• promptly notifying us at support@flourish.club if you suspect any unauthorized access to your Account.

14. Fees, Payments, and Subscriptions

14.1 Fees and Payment

Some parts of the Service may require payment of fees ("Fees"), such as subscription plans for hosts or advanced features.

If you use any part of the Service that requires payment, you agree to:

• pay all applicable Fees;
• provide valid, up-to-date payment information; and
• comply with any additional pricing and payment terms we present to you at the time of purchase or subscription (collectively, "Pricing and Payment Terms").

Unless we expressly state otherwise, all Fees are non-refundable, except where required by applicable law.

We may use third-party payment processors (such as Stripe) to handle payments. By providing payment information, you authorize us and our payment processors to charge your chosen payment method for:

• the Fees;
• applicable taxes (such as HST/GST, VAT, or other sales or transaction taxes); and
• any other charges you incur in connection with the Service.

You are responsible for any taxes associated with your purchases, except taxes based on our net income.

14.2 Subscription Services

We may offer certain features or tiers of the Service on an automatically renewing subscription basis ("Subscription Services") for recurring fees ("Subscription Fees").

Details of Subscription Fees and terms will be provided in our Pricing and Payment Terms, which are incorporated into these Terms by reference.

Unless otherwise stated:

• your subscription will automatically renew at the end of each subscription period for successive periods of the same length; and
• we may adjust Subscription Fees for future periods by providing you with prior notice (for example, by email or in-app notice), subject to applicable law.

By purchasing Subscription Services, you authorize us and/or our payment processor to charge your payment method on a recurring basis for the Subscription Fees, plus any applicable taxes and other charges, until you cancel your subscription or it is terminated.

14.3 Automatic Billing and Cancellation

You may cancel your subscription at any time, subject to any minimum term described in the Pricing and Payment Terms. Unless required by applicable law or we say otherwise in writing:

• cancellation will take effect at the end of the current billing period; and
• we do not provide refunds or credits for partial subscription periods.

To cancel, you must follow the cancellation instructions within the Apps or Site, or contact us at support@flourish.club prior to the start of the next billing period.

If your payment method is declined or fails, we may:

• suspend or terminate your access to the Subscription Services; and/or
• attempt to process payment again using the same or updated payment method.

14.4 Free Trials and Promotions

We may offer free trials or promotional pricing for certain parts of the Service. If you sign up for a free trial that automatically converts to a paid subscription:

• we or our payment processor will begin billing your payment method at the end of the trial; and
• if you wish to avoid charges, you must cancel before the trial ends.

Eligibility for free trials or promotions is determined by us at our sole discretion, and we may limit or revoke offers at any time, subject to applicable law.

15. Salons and Third-Party Services

Flourish is designed to help people discover and host in-person Salons and other discussions. Salons may occur at locations and venues that we do not own or control, and are typically hosted or organized by Users, not by Flourish.

You acknowledge and agree that:

• we do not supervise, control, or direct how hosts run Salons, who they invite, or what they discuss;
• we are not responsible for the safety, conduct, or actions of hosts, participants, or any third parties at a Salon;
• we do not guarantee the quality, safety, legality, or appropriateness of any Salon or venue; and
• your attendance at a Salon is at your own risk.

When you attend or host a Salon, you are responsible for:

• your own safety and conduct;
• any arrangements you make with hosts, participants, or venues; and
• complying with all applicable laws, venue policies, and community guidelines.

Our Service may also contain links to or integrations with third-party websites, apps, or services ("Third-Party Services"). Third-Party Services are not under our control, and we are not responsible for:

• their content, policies, or practices;
• any products or services they offer; or
• any damage or loss you suffer in connection with them.

Your use of Third-Party Services is solely between you and the applicable third party and is subject to their terms and privacy policies.

16. Mobile Apps and App Stores

Our Apps may be made available through third-party app stores (such as Apple's App Store or Google Play). Your use of the Apps must comply with:

• these Terms; and
• any applicable app store terms and policies.

16.1 Apple App Store

If you download our Apps from the Apple App Store:

• you acknowledge that these Terms are between you and us, not Apple Inc. ("Apple");
• Apple has no responsibility for the Apps or their content;
• Apple has no obligation to provide any maintenance or support services for the Apps; and
• in the event of any failure of the Apps to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any) of the Apps to you, but Apple will have no further warranty obligation.

You agree that Apple is a third-party beneficiary of these Terms as they relate to the Apps and may enforce these Terms against you.

16.2 Google Play Store

If you download our Apps from the Google Play Store:

• you acknowledge that these Terms are between you and us, not Google LLC ("Google");
• Google is not responsible for the Apps or their content; and
• your use of the Apps must comply with Google's then-current Google Play Store Terms of Service.

Google is a third-party beneficiary of these Terms as they relate to Apps obtained through Google Play and may enforce these Terms against you.

17. Indemnity

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless:

• Renaissance Education Studio Inc. (Flourish); and
• our affiliates, officers, directors, employees, contractors, agents, and licensors

from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• your access to or use of the Service;
• your violation of these Terms;
• your violation of any third party's rights (including privacy or intellectual property rights);
• your violation of any applicable law or regulation;
• your User Content; or
• any other party's access to or use of the Service using your Credentials.

18. No Warranty; Disclaimers

To the fullest extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis and at your own risk.

We and our affiliates, partners, suppliers, and licensors disclaim all warranties and conditions, whether express, implied, or statutory, including but not limited to:

• implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement; and
• any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that:

• the Service will meet your requirements;
• the Service will be uninterrupted, secure, or error-free;
• any content (including Salon prompts, AI-generated content, or User Content) will be accurate, complete, or reliable; or
• the Service will be free of viruses or other harmful components.

You are responsible for backing up your own data and for any damage to your devices or loss of data resulting from your use of the Service.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, and you may have additional rights that vary from jurisdiction to jurisdiction.

19. Limitation of Liability

To the fullest extent permitted by applicable law:

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above exclusions or limitations may not apply to you. In those cases, our liability will be limited to the maximum extent permitted by applicable law.

20. Governing Law and Dispute Resolution

These Terms and your use of the Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada, and you and we each irrevocably submit to the personal jurisdiction of such courts, except where applicable law requires otherwise.

Nothing in these Terms limits any non-waivable rights or remedies you may have under consumer protection laws in your jurisdiction.

(If you want a more US-style arbitration or class-action waiver regime, this section can be reworked with Canadian counsel; for now this is a simpler Ontario-court forum clause.)

21. Notices

We may provide notices to you:

• by email to the address associated with your Account;
• through in-app or in-Service messages or banners; or
• by posting on our Site.

Notices will be deemed given when sent or posted, unless applicable law provides otherwise.

If you need to contact us regarding these Terms or the Service, you may write to:

22. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page and may provide additional notice (for example, via email or in-Service notification) where required by law or where we consider the changes to be material.

If you continue to use the Service after any changes to these Terms become effective, you are deemed to have accepted the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may delete your Account.

23. Miscellaneous

• Entire Agreement. These Terms, together with the Privacy Notice and any other policies or terms referenced in these documents, constitute the entire agreement between you and us regarding the Service.
• Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
• No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of such right or provision.
• Assignment. You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
• Language. If we provide a translation of these Terms, the English-language version will govern to the extent of any conflict, unless required otherwise by applicable law.